Careers

Work on travel information that actually helps

Company culture, benefits, remote work and editorial opportunities at Air Support Desk LLC.

Culture

A writing organisation that works in writing

We are small, distributed and deliberately calm. Decisions are documented, corrections are blameless, and craft matters more than volume.

Remote by default

Work from anywhere with reliable connectivity. No relocation, ever.

Asynchronous hours

Meetings are rare and short. Deep work is the default state.

Paid research time

Time to read primary sources is part of the job, not an evening task.

Travel budget

Field verification trips for writers covering airport and transfer topics.

Editorial independence

No commercial party can change your words. That is a written rule.

Learning stipend

Annual budget for courses, conferences and professional membership.

Openings

Future openings

We are not running an active hiring round right now, but we maintain a standing pipeline for the roles below and contact candidates from it first when a position opens.

  • Travel Guide Writer: turns a narrow question into a four-part guide.
  • Research Analyst: traces claims to primary regulatory sources.
  • Reviewing Editor: verifies accuracy and enforces structure.
  • Accessibility Specialist: audits publication against WCAG 2.1 AA.

Newsletter

Travel alerts, straight to your inbox

A short email when a rule changes, a new guide lands, or a document requirement shifts. No promotions, no fares, no noise.

Travel alerts, new guides and rule changes. Unsubscribe anytime.

Still need help?

Open the Helpdesk. Eight desks, one structure, and an answer to the question you actually have.