Disclaimer

Everything published by Air Support Desk is general information for travelers. It is not legal advice, immigration advice, financial advice, insurance advice or medical advice, and it does not create a professional relationship of any kind.

Airline conditions, airport procedures, security rules and border requirements change frequently, sometimes with no public notice. A guide that was accurate at its review date may not describe the rule that applies on the day you travel.

Before you rely on any statement here, confirm it with the airline operating your flight and with the official authority of the country concerned.

Our guides describe approaches that commonly work. They cannot guarantee that an airline will grant a change, approve a refund, waive a fee, or that a border officer will admit a traveler. Discretion is often involved, and outcomes vary.

We link to external sources so that you can verify information directly. We do not endorse, control or take responsibility for third-party content, and a link does not imply a commercial relationship.

Airline names, airport names and trademarks may be referred to for identification and descriptive purposes only. Such references do not imply affiliation, sponsorship or endorsement in either direction.

To the fullest extent permitted by law, Air Support Desk LLC accepts no liability for loss arising from action taken, or not taken, on the basis of information published on this website.

Questions, requests and formal notices relating to this document should be sent to Air Support Desk LLC, 3301 W Main St, Norman, OK 73072, United States, or by telephone on +1 405-561-0937. Written correspondence is preferred because it creates a clear record for both parties.

We aim to acknowledge substantive correspondence within two business days and to provide a full response within thirty days. Where a request requires verification of identity, the response period begins once verification is complete.