Terms of Use

By accessing the Air Support Desk website you agree to these Terms of Use. If you do not agree, you should stop using the website. These terms form a binding agreement between you and Air Support Desk LLC.

Air Support Desk is an independent information service. We are not a travel agency, a tour operator, an airline, a ticket seller or an intermediary. We do not make reservations, hold funds, issue tickets or act on your behalf with any carrier.

All guidance published on the website is general in nature. Rules differ between carriers, routes, fare types and jurisdictions, and they change frequently. You remain responsible for verifying any requirement that affects your travel with the airline or the relevant authority.

You may read, print and share our content for personal, non-commercial purposes, provided you do not remove attribution. Any other use requires written permission.

We take reasonable care to publish accurate, current information, and we maintain an editorial process designed to catch errors. Even so, the website is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.

We do not warrant that the website will be uninterrupted, that defects will be corrected immediately, or that every statement will remain correct as airline policies evolve.

To the maximum extent permitted by law, Air Support Desk LLC is not liable for indirect, incidental, special or consequential loss, including missed flights, denied boarding, lost bookings, accommodation costs, or loss of profit or opportunity arising from reliance on the website.

Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for fraud or for death or personal injury caused by negligence.

Our guides link to airlines, airports, regulators and government pages so that you can verify information at its source. We do not control those sites and are not responsible for their content, availability or practices.

All text, layout, graphics and structure on this website are owned by Air Support Desk LLC or used under licence, and are protected by copyright and other intellectual property laws. Our name, logo and brand elements may not be used without written consent.

We may suspend or restrict access to the website, in whole or in part, where necessary to protect the service, to comply with law, or to address misuse. We may also modify or discontinue any part of the service at any time.

We review this agreement on a scheduled basis and additionally whenever our practices, our service, or applicable law change in a way that affects it. When we make a material change, we update the revision date at the top of this page and, where appropriate, publish a short note describing what changed.

Continued use of the website after a revised version is published constitutes acceptance of that version. We encourage you to review this page periodically so that you remain aware of the terms that apply to your use of the service.

This document is governed by the laws of the State of Oklahoma, United States, without regard to conflict of law principles, except where mandatory consumer protection law in your place of residence provides otherwise.

If any provision of this document is found to be unenforceable, that provision will be limited or severed to the minimum extent necessary, and the remaining provisions will continue in full force and effect. Headings are provided for convenience only and do not affect interpretation.

Questions, requests and formal notices relating to this document should be sent to Air Support Desk LLC, 3301 W Main St, Norman, OK 73072, United States, or by telephone on +1 405-561-0937. Written correspondence is preferred because it creates a clear record for both parties.

We aim to acknowledge substantive correspondence within two business days and to provide a full response within thirty days. Where a request requires verification of identity, the response period begins once verification is complete.